Sprig & Stock Ltd have succeeded in a competitive market place through maintaining high standards of service and being customer focused. The growth within the company has not only succeeded by our dedication to customers but also as a direct result of consistent, policy awareness and dedication; and always looking to improve our service. We have a clear understanding of organisations that require a particular approach to their clientele base, working in an environment that necessitates adhering to guidelines and established standards.
The company’s ethos is to provide food that is healthy, cost effective and is sourced locally, with quality in mind. We regularly monitor customer feedback to ensure that we are meeting our client’s needs. We aim to provide a service that is of the highest standard, flexible and encourages loyalty.
Through training in customer care and the selection process of employment we ensure that our staff are, polite, diplomatic and have the necessary product awareness that makes our customers feel welcome.
Through corporate training each member of staff IS trained according to current legislation. This will cover all issues within the catering sector such as Basic Food Hygiene and the BIIAB Level 2 National Certificate for Personal Licence Holders.
